The Career Jump Group Ltd Terms of Use and Service 

The Career Jump Group Ltd is a company registered in England and Wales, company number 10752816 (“Career Jump”, “we”, “us”). Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Any use of our Services (as defined below) from Career Jump, including your use of our website at (the “Website”) shall be governed by the following Terms of Use and Service (these “Terms”). These Terms do not affect your statutory rights as a consumer.

If you do not agree with the Terms below, please do not use the Website. For any questions / enquiries, please contact us on:  


Please make sure you read these Terms carefully before you sign up to our Services. By using the Website and becoming a Member (collectively the “Services”) or otherwise indicating your assent to these Terms, you confirm that:

  • you are aged 18 or over;
  • you have read, understand, and agree to these Terms; and
  • you have the authority to enter the Terms.

If you do not wish to be bound by these Terms, you may not access or use the Services.

These Terms refer to the following additional terms, which also apply to your use of our Services:

 – our Privacy and Cookies Policy: 


We may need to amend these Terms from time to time to reflect changes to our Services, users’ needs, or business priorities. For existing users of the Services, we will give you thirty (30) calendar days’ notice of any changes to our Terms by posting the new Terms here: and updating the “Last Updated” date below. At our discretion, we may also notify you of certain changes by sending you an email to the email address associated with your Account (as defined below). You are responsible for providing us with your current email address, which you may do when you create an Account, and you may update it by modifying the information when logged into your Account.

If you use the Services during the notice period, the changes will not apply. After the notice period has expired, if you do not agree to the changes you may not access the Website or use the Services. Continued use of the Website or the Services, will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

For new users of the Services, changes will be effective immediately. Please regularly check to view the then-current Terms.

These Terms were last updated September 2020.


Your Career Jump membership will continue until terminated. To use the Career Jump Service, you must have Internet access and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorise us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).

To become a Member you must provide your name, email address, other relevant information (“Profile Information”). We will also ask you for additional information about your career aspirations and current career (the “Profile”).

By becoming a Member, you agree that you are solely responsible for:

  • the accuracy of the Profile Information;
  • all costs and expenses you may incur in relation to your use of the Services; and
  • keeping your Profile Information confidential

Any personal information that you provide to us will be dealt with in line with our privacy policy (see here:, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.


Billing Cycle.  The membership fee for the Services will be charged to your Payment Method on the specific billing date. Your monthly billing date will be the date you become a Member and first make payment to us.

Payment Method. To use the Services, you must provide one or more Payment Methods. You authorise us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your Membership fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your Membership, we may suspend your access to the Services until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details. 

Updating your Payment Method. You can change your bank details by contacting our Customer Happiness Team at  If you request to update the details of your Membership or membership for which you pay, including bank account details, you will be required to provide proof of your identity before any changes can be confirmed.

Pause your Membership You may request that we pause your Membership if you are temporarily unable to continue participating for any reason. We may require reasonable evidence to support your request. If we agree to your request, we will activate the suspension from the date we receive that evidence. You must notify us in writing when you wish us to re-activate your Membership. However, at the expiry of the maximum 3-month suspension, the Membership will automatically be reinstated and collection of Monthly Membership fee will recommence.

Upgrade your Membership You can apply to change your Membership type at any time. If you decide to change plans, the change will not take effect until the end of your current Billing Cycle. For further information please contact us at

Cancellation. You may cancel your monthly Membership with us by providing us with at least one week notice before your next Billing Cycle due date. This will allow us to process the request before your Billing Cycle due date. Notice can be given by completing the Membership Cancellation Form.





You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use these materials only as expressly authorised by us or our licensors.

You acknowledge and agree that the materials and content contained within the Website is made available for your personal non-commercial use only and that you may download such materials and content onto only one computer hard drive as part of your Membership for such purpose. Any other use of the materials and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such materials and content.



In the event of breach of any of these Terms, Career Jump reserves the right to suspend the delivery of services or terminate any contractual agreements. This Website is intended to be available 24/7. Career Jump or any associated individuals or organisations are not liable for failure to achieve this availability that may cause damage of any kind. If there is maintenance, repair, system failure or any other reason beyond Career Jump’s control, Career Jump  or any associated persons are not liable for any losses including  (indirect 



We may request or provide a functionality where you can post comments, feedback or reviews.

In the event that you provide us any ideas, thoughts, criticisms, suggested improvements or other feedback related to the Services (collectively “Feedback”), you agree we may use the Feedback to: (a) improve our Services and (b) promote the Services and that you will not be due any compensation for your Feedback that is used in these ways. To the extent that we have your name, likeness, or voice, this will be part of the Feedback and you agree that we may use your name, likeness and voice in the same manner that we can use other Feedback. You grant to us a worldwide, royalty-free, fully paid, perpetual, irrevocable license to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or technology, whether now known or hereafter developed, and to allow others to do the same. This is true whether you provide the Feedback on the Services or through any other method of communication with us, unless we have entered into a separate agreement with you that provides otherwise.



Before you pay for any Services, courses, membership that is delivered digitally by us, you must check if the equipment you plan to use is compatible with the system / Career Jump Website requirements for this content to be delivered to you. We are not liable if your equipment is not compatible with the Website or any software used.  


THIRD PARTY CONTENT AND OTHER WEBSITES To provide increased value to our Members, we may provide links to other websites or resources for you to access at your sole discretion which are not maintained or related to Career Jump and any employees, contractors or sub-contractors of Career Jump. The inclusion of any hyperlink to a third-party site does not imply endorsement, sponsorship or recommendation by Career Jump of that website. Because we do not control such content, you agree that we are not responsible for any such content. We do not make any guarantees about the accuracy, currency, suitability, or quality of the information in such content, and we assume no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available by other users, advertisers, and other third parties or violation of any third party rights related to such content. It is your responsibility to review the privacy policies and terms of use of any other website you visit. You agree that in no event will we be liable to you in connection with any websites, content, products, materials, or practices of any third party.



You expressly agree that your use of the Website and Services is at your sole risk. We make no warranty that the Services we provide will meet your requirements, or that the Website will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Services or Website, or that defects in Services or Website will be corrected.

Even though we have created the Services and content on the Website with care, the information, texts, documents, graphics and/or other services on it may contain errors or be otherwise incorrect or incomplete. We shall not be liable for any damages resulting from the use of (or inability to use) the Services, including damages caused by viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Services or to your downloading of any content on it, or on any website linked to it, or (except as otherwise expressly stated in these Terms) any incorrectness, or incompleteness of the Services. Although we use encrypted security software, the security of information and payments transmitted via Internet or via e-mail can not be guaranteed. We shall not be liable for any damages suffered as a result of the use of electronic communications.


If we fail to comply with these general conditions, we shall be responsible for any loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable skill and care, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen, or if, at the time the contract was made, both we and you knew it might happen.


We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Service including the right to receive Services which are: (i) as described and match information we provided to you; (ii) of satisfactory quality; (iii) fit for any particular purpose made known to us; (iv) and supplied with reasonable skill and care; and for defective products under the UK Consumer Protection Act 1987.


We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, lock-outs or other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, acts of god, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties. If our supply of the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for the Membership Fee.  



For our Privacy Notice statement please go to: This includes information on the General Data Protection Regulation (GDPR), your rights and any other relevant information.  



The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.



We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with our Services or any other matter please contact us as soon as possible. If you and we cannot resolve a dispute using our complaint handling procedure, we will let you know that we cannot settle the dispute with you. Please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform:



If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and shall not affect the validity and enforceability of any of the remaining provisions of the Terms.



We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these general conditions. You may only transfer your rights or your obligations under these general conditions to another person if we agree in writing.



No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.



Each provision of the Terms shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.



These Terms shall be governed by and construed in accordance with the laws of England. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.



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